Terms & Refund Policy
1. Who we are
BuildVIN ("we", "us") is operated by Darbaz AS, registered in Norway. You can reach us any time at sale@buildvin.com.
2. What we provide
BuildVIN provides a factory equipment list (build sheet) for a vehicle, decoded from its VIN. The report is a digital product delivered electronically to the email address you provide, typically within minutes of payment. It is supplied as two PDF files (a branded version and a printer-friendly version).
3. Pricing & payment
Prices are shown at checkout in your local currency and include any applicable taxes. All payments are processed securely by Stripe. We never see or store your full card details.
4. Delivery & refunds
✓ No-risk guarantee: if we can't produce the factory equipment list for your VIN, we'll tell you and refund your payment in full.
- Instant digital delivery. Your report is generated on demand and emailed to you immediately after payment.
- Completed reports are non-refundable. Because each report is produced specifically for your VIN and delivered to you straight away as a digital product, a report that has been successfully generated and delivered cannot be refunded.
- We couldn't find your data? If the factory data isn't available for your vehicle, you are refunded in full — you never pay for a report we can't deliver.
- Entered the wrong VIN? Contact us at sale@buildvin.com as soon as possible and we'll do our best to help.
5. Accuracy of information
Equipment lists are compiled from manufacturer and official vehicle data sources. We take care to deliver accurate information, but reports are provided for informational purposes and on an "as is" basis. For decisions where exact specification matters, please confirm critical details with the manufacturer or an authorised dealer.
6. Acceptable use
You agree to use BuildVIN only for lawful purposes and to enter VINs for vehicles you have a legitimate reason to look up. You may not resell, scrape, or systematically extract our service without our written permission.
7. Privacy
We collect only what we need to deliver your report and run the service — your VIN, your email address, and payment confirmation from Stripe. We don't sell your personal data. Questions about your data? Email sale@buildvin.com.
8. Governing law
These terms are governed by the laws of Norway. Nothing in this policy limits any mandatory statutory rights you may have as a consumer under applicable law.
9. Contact
Questions about an order, your report, or these terms? Email sale@buildvin.com and we'll get back to you.